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FAQs-Rollator Walker

Which walker is best for balance problems?

Walkers with a stable frame and all‑terrain wheels are often helpful. Choosing one with adjustable handles and a wide base can provide steadier support for users with balance concerns.

How do I adjust the handle height on my walker?

The walker features adjustable handles with six height levels. You can set them from 31.5" to 38" to match your height for comfortable walking.

Can I sit on the walker?

Yes, it has a seat with a back belt. The seat is 17.3" x 13.2", providing space to rest when needed.

What is the best way to carry the walker up or down small steps?

Walkers are generally not meant for stairs. Use ramps or lifts when available and ensure the walker is folded if lifting is necessary.

How do I avoid the walker tipping backward when leaning on the seat?

Make sure the walker is on level ground, and avoid leaning too far back. Using the brakes before sitting helps prevent rolling.

What is the warranty and return policy?

We offer a 1-year warranty on all structural components and a 30-day return policy.

Your comfort and confidence are our priority.

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