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FAQs

Is the height adjustable? Will it fit me?

Yes! The handle height is fully adjustable from 30.7" to 38.6", making it suitable for users approximately 5'0" to 6'2" tall.

To ensure comfort, adjust the height so your elbows bend slightly when holding the handles.

How much does it weigh? Is it easy to lift or carry?

The walker weighs only 13 lbs (5.9 kg) — thanks to its carbon fiber frame — making it extremely lightweight and easy to lift into cars, buses, or storage spaces.

Is there a seat included? Can I sit comfortably on it?

Yes! The walker comes with a built-in seat that is 18" wide and 22" high, perfect for short rests during walks.

It also includes a storage bag under the seat, so you can bring your personal items with you.

Are the wheels good for outdoor use?

Definitely. The 8-inch wheels are designed for both indoor and outdoor terrain, offering a smooth, safe ride over sidewalks, tile, and low thresholds.

What is the warranty and return policy?

We offer a 1-year warranty on all structural components and a 30-day no-questions-asked return policy.

Your comfort and confidence are our priority.

How does WHLICKS compare to other mobility walkers? What makes it better?

WHLICKS stands out in three key ways: premium materials, thoughtful design, and real-life empathy.

Unlike many standard rollators made from aluminum or steel, WHLICKS uses ultra-lightweight carbon fiber, making it easier to lift, fold, and carry — especially for caregivers or older users.

The 330 lbs load capacity, wide padded seat, and ergonomic adjustable handles offer unmatched comfort and stability, while the compact folding size makes storage and transport effortless.

Most importantly, WHLICKS was created by caregivers — people who understand that mobility isn’t just about movement, but about freedom, dignity, and everyday moments with the people you love. That heart is built into every detail.

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